ChatGPT added direct integrations with a batch of apps on April 6 - DoorDash, Spotify, Uber, Canva, Figma, and Expedia are among the first wave. You connect your accounts once through ChatGPT's apps section, and the assistant can then take actions inside those services on your behalf.
Setup is straightforward: authorize the services you want through ChatGPT's integrations panel, and you're done. From there, you can ask ChatGPT to order your usual from DoorDash, control Spotify playback, request an Uber, push a design brief directly into Canva, or search Expedia flights while building a trip itinerary - without switching tabs.
The most useful integrations are Canva and Figma for anyone already using ChatGPT for creative work. Describing a project in plain language and having the design tool load with your parameters already in place removes a real step. Spotify's natural-language playlist building is also a genuine improvement over the app's own search, which has always been worse than it should be. The consumer service integrations - food delivery and rides - work fine, but those apps are already simple enough that routing through a chat interface doesn't save much.
This builds on ChatGPT Plugins, which OpenAI launched in 2023 and later discontinued. The new integrations are narrower in scope but more reliable in execution - the plugin era was notoriously hit-or-miss. OpenAI's broader goal is positioning ChatGPT as a task-execution layer, not just a Q&A interface: something that completes multi-step actions across the apps you already use, rather than just describing how to use them.
Whether this model catches on depends on whether users want a single AI interface or prefer opening dedicated apps. For anything complex - reviewing options, comparing prices, doing visual design work - dedicated apps still win. For quick, low-stakes tasks driven by a natural language prompt, the gap is narrowing.