53 charges. That's how many unauthorized billing hits one ChatGPT user reported after a subscription was cancelled - charges continuing to appear months after the cancellation should have ended all billing.
The complaint follows a documented pattern. OpenAI has accumulated a history of billing problems reported by users: charges continuing after cancellation, unexpected fees following trial periods, and slow or unresponsive support when users try to dispute them. At the scale of ChatGPT - hundreds of millions of weekly active users - even a small error rate in billing processing translates to a substantial number of people dealing with charges they didn't authorize.
If you spot unexpected charges from OpenAI, the path forward is straightforward: log into ChatGPT and review your full billing history under account settings, then contact OpenAI support in writing (email or chat) so you have a timestamped paper trail. Request a refund for any charges appearing after your confirmed cancellation date. If OpenAI doesn't respond promptly or disputes your claim, initiate a chargeback through your credit card issuer - banks routinely reverse charges that post after a documented cancellation.
OpenAI doesn't publish a billing status page, which makes it difficult to determine whether individual reports reflect isolated processing errors or a broader issue. The company hasn't publicly addressed this complaint.
The underlying problem is accountability. A subscription billing system should stop charging the moment a cancellation is confirmed. When it doesn't, the burden falls entirely on the customer to track down refunds. For a company charging premium prices at this scale, reliable billing is a baseline expectation.