BigTime Review
BigTime is an AI-powered Professional Services Automation platform purpose-built for finance and operations leaders at growing professional services firms. After comparing it against Accelo, Scoro, and Kantata, BigTime stands out with the highest customer satisfaction in PSA since 2018. If you run a consulting, engineering, IT services, or accounting firm and need unified time tracking, project delivery, invoicing, and resource planning, BigTime delivers with remarkably fast implementation at a competitive price point.
Pricing Breakdown
- Time & expense management
- Project portfolio management
- Billing & invoicing
- Automatic reconciliation
- QuickBooks integration
- AI Assistant
- Everything in Essentials
- Multi-currency expense management
- Custom reporting
- Project templates
- Custom invoice templates
- Time Agent & Expense Agent (Coming Soon)
- Everything in Advanced
- Multi-currency invoicing
- Custom cost & rate management
- Project budgeting
- Multi-level approvals
- Resource allocation
BigTime is billed annually only. Displayed prices are the monthly equivalent of annual billing. More plans are available, see our detailed Pricing Page for more information.
Feature Analysis
BigTime combines time tracking, project management, invoicing, and resource planning into one platform built specifically for professional services. Here is how it performs across the features that matter most to services firms:
Time Tracking
Comprehensive timesheets with AI-powered entry suggestions, multi-device support, and automatic reminders that help capture every billable minute.
Invoicing & Billing
Automated invoice generation from tracked time and expenses, QuickBooks and Sage integration, plus BigTime Delivery for embedded payments.
Project Management
Budget monitoring, milestone tracking, and real-time project dashboards. AI-powered forecasting helps predict project outcomes before they go off-track.
Resource Planning
Intelligent resource allocation with capacity planning and utilization tracking. Available on Premier tier and above for teams needing staffing visibility.
Reporting & Analytics
Customizable dashboards and project profitability reports. Predictive analytics on higher tiers help identify trends and financial risks early.
Ease of Setup
1.5-month average go-live versus the 5+ month industry average. Implementation support is strong, though the platform depth means configuration still takes dedicated effort.
Key Capabilities
- ✓ Time tracking
- ✓ Project management
- ✓ Resource planning
- ✓ Invoicing and billing
- ✓ Expense management
- ✓ BigTime Delivery (payments)
- ✓ QuickBooks/Sage integration
The Honest Truth
- Top-Rated Customer Satisfaction - Named #1 in PSA customer satisfaction since 2018, with 98% of users rating 4 or 5 stars and 92% recommending the platform.
- Affordable Entry Point - Starting at $20/month per seat, BigTime costs significantly less than Accelo ($50/seat) and Kantata (~$45-$59/seat) while covering core PSA needs.
- Fast Implementation - Average go-live in 1.5 months compared to 5+ months for competing enterprise PSA platforms. This reduces both the cost and risk of switching.
- AI-Powered Forecasting - Predictive project analytics and intelligent resource allocation help teams identify budget overruns and staffing issues before they become problems.
- Annual Billing Only - No monthly billing option available. Teams must commit to a full year upfront, though a 14-day free trial helps validate the platform first.
- Steep Learning Curve - Despite fast implementation, the platform feature depth requires dedicated onboarding time. Users report the initial configuration can be time-consuming.
- Resource Planning Requires Premier - Full resource allocation is locked behind the Premier tier at $45/seat/month. Essentials and Advanced users miss key workforce management features.
Who Should Use This
BigTime is built for professional services firms that bill clients for time. Here is who gets the most value - and who should look elsewhere.
Consulting Firms
Best FitTrack billable hours, manage project budgets, and generate invoices seamlessly. AI forecasting helps predict project profitability before engagement completion.
Engineering & Architecture Firms
Best FitHandle complex project budgets, multi-phase billing, and resource allocation across long-running technical engagements with integrated expense tracking.
IT Services Companies
Good FitUnify time tracking, project delivery, and invoicing for managed services and project-based IT work. QuickBooks integration simplifies accounting workflows.
Accounting Firms
Good FitTrack billable hours across client engagements, automate invoicing, and monitor profitability per client with real-time dashboards and reporting.
Solo Practitioners & Tiny Teams
Not IdealThe platform depth is overkill for teams of 1-3 people. Simpler tools like Toggl Track or Harvest offer time tracking without the PSA complexity.
Non-Services Businesses
Not IdealBigTime is purpose-built for professional services firms. Manufacturing, retail, and product companies will find the features misaligned with their workflows.
vs. Competition
How does BigTime compare to other PSA platforms for professional services firms? Here is a direct comparison based on pricing and key differentiators.
Key takeaway: BigTime wins on value for money and customer satisfaction. At $20/seat starting price, it costs less than half what Accelo charges and delivers the core PSA features most growing firms need. Scoro offers stronger reporting and profitability dashboards but starts higher at $26/seat. Kantata is the enterprise choice for firms with 200+ billable resources, but its complexity and pricing make it overkill for mid-market teams. For firms between 10 and 100 people, BigTime's combination of price, satisfaction ratings, and fast implementation makes it the standout choice.
Frequently Asked Questions
Common questions about BigTime from professional services leaders evaluating PSA platforms.
ROI Calculator
Calculate your potential ROI with BigTime
BigTimeTime Savings Calculator
- 40% time reduction on tracking and invoicing tasks based on G2 user reviews reporting 8 hours saved per week
- Efficiency calculated from 4.65/5 aggregate rating across 1,650+ verified reviews on G2 and Capterra
- 1.5-month average implementation versus 5+ month industry average reduces total cost of adoption