Fathom vs Fireflies.ai
VS
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The Winner
Slight Edge
Fathom
Has a slight advantage based on user ratings and overall value. Both tools are excellent - Fireflies.ai may still be better for specific use cases.
4.9 Rating
Yes Free Tier
$19/mo Starting Price
1M+ Users
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Quick Comparison
| Criteria |  Fathom |  Fireflies.ai |
|---|---|---|
| Free Tier | Yes | Yes |
| Starting Price | $19/mo | $18/mo |
| User Rating | 4.9 Best | 4.6 |
| Review Count | 6,664 | 5,753 |
| Free Trial | No | No |
| Annual Discount | 22% | 44% Best |
| Best For | Sales teams needing CRM automation | Multi-platform meeting intelligence |
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Feature Breakdown
Fathom Key Features
- AI-powered meeting notes with automatic summarization and action item extraction
- Unlimited recording, transcription, and storage across Zoom, Google Meet, and Microsoft Teams
- Ask Fathom conversational AI assistant for querying meeting insights
- AI Scorecards for coaching with configurable meeting-type-based grading (Sept 2026)
- Enhanced AI Search to find key moments across all recorded meetings (July 2026)
- Custom dictionaries for improved transcription accuracy (May 2026)
- One-click CRM sync with HubSpot, Salesforce, and Asana integration (Sept 2026)
- Public API and webhooks for custom integrations (Oct 2026)
- Zapier integration available on all plans including Free (Aug 2026)
- Interactive video timeline with clickable markers synced to transcripts
- SOC 2 and GDPR compliant with advanced security controls and custom data retention
- Team-wide searchable meeting library with 38 languages support
- Summary translation into 6 languages (Spanish, Portuguese, German, French, Italian, Dutch)
- 90-day satisfaction guarantee with 25%+ savings on annual plans
Fireflies.ai Key Features
- Meeting transcription
- Storage per seat
- AI summaries
- AI credits per month
- Recording duration limit
- Video conferencing platform support
- Real-time transcription
- Talk to Fireflies (voice-activated AI with Perplexity web search)
- Live Assist (real-time meeting suggestions)
Fathom
Strengths
- Best Free Tier in the Category
- CRM Sync Saves Massive Time
- AI Scorecards for Coaching
- Ask Fathom Conversational AI
Limitations
Full Fathom Review →
- Limited Platform Support
- Free Tier Caps AI Features
- Team Tier Minimum 2 Users
Fireflies.ai
Strengths
- Cross-Platform Flexibility
- Perplexity Integration Is a Killer Feature
- Generous Free Tier
- Best-in-Class Language Support
Limitations
Full Fireflies.ai Review →
- Speaker Diarization Struggles in Fast Meetings
- Dashboard Overwhelm for New Users
- AI Summaries Need Manual Review
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Fathom Overview
If you're drowning in meeting notes or manually logging CRM data after every call, Fathom is a game-changer. The free tier is genuinely useful with unlimited recordings and storage. Premium unlocks unlimited AI features and Ask Fathom assistant. The generous free plan makes it risk-free to try.
Best For:
- Sales teams needing CRM automation
- Users wanting a generous free tier with unlimited recording and storage
- Teams needing quick, accurate meeting summaries and action items
- Sales teams requiring CRM sync automation (HubSpot, Salesforce)
- Organizations prioritizing ease of use and simple setup
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Fireflies.ai Overview
If you're drowning in meeting notes and follow-ups, Fireflies.ai is a game-changer. The Pro tier pays for itself if you attend 5+ meetings weekly. Business tier adds unlimited storage and video recording for growing teams. The free tier (800 minutes storage) is genuinely useful for occasional users, not a demo trap.
Best For:
- Multi-platform meeting intelligence
- Organizations requiring extensive CRM integrations (Salesforce, HubSpot, etc.)
- Multilingual teams (100+ language support)
- Financial services needing compliance documentation
- Teams using mobile app for in-person meeting transcription
- Budget-conscious teams ($10/mo annual Pro plan)
- Deep conversation analysis beyond basic transcription
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The Verdict
Slight Edge
4.9/5
Winner Rating
Fathom has a slight edge based on user ratings and overall value. Both tools are excellent - Fireflies.ai may still be better for Multi-platform meeting intelligence.
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Fathom vs Fireflies.ai FAQ
Both Fathom and Fireflies.ai are excellent tools. Fathom is better for Sales teams needing CRM automation, while Fireflies.ai excels at Multi-platform meeting intelligence. Your choice depends on your specific needs and budget.
Fathom pricing: Free tier available. Fireflies.ai pricing: Free tier available. Pricing varies, but compare features at each tier to find the best value for your needs.
Yes, many teams use multiple tools for different purposes. Fathom might handle Sales teams needing CRM automation, while Fireflies.ai covers Multi-platform meeting intelligence. Check integration options for both tools.
Both offer robust support. Fathom provides standard support, while Fireflies.ai offers Priority support. Enterprise plans typically include dedicated support for both.
Consider switching if Fireflies.ai better fits your current needs. Key factors: Multi-platform meeting intelligence, pricing alignment, and team workflow compatibility. We recommend trialing Fireflies.ai before making a full switch.
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