Make vs Microsoft Power Automate
The Winner
Microsoft Power Automate
Has a slight advantage based on user ratings and overall value. Both tools are excellent - Make may still be better for specific use cases.
Quick Comparison
| Criteria |  Make | Microsoft Power Automate |
|---|---|---|
| Free Tier | Yes | Yes |
| Starting Price | $9/mo Best | $15/mo |
| User Rating | 4.2 Best | 4.0 |
| Review Count | 1,018 | 17,159 Best |
| Free Trial | No | No |
| Annual Discount | N/A | N/A |
| Best For | Complex visual workflow orchestration | Microsoft 365 workflow automation teams |
Feature Breakdown
Make Key Features
- Make AI Agents (beta) - autonomous decision-making agents that adapt workflows in real-time
- Maia AI - natural language scenario builder for creating automations through conversation
- AI Content Extractor - summarize and extract data from PDFs, images, and audio files
- Visual orchestration with drag-and-drop interface for complex workflows
- 2,000+ pre-built app integrations with 30,000+ actions
- Advanced routing and branching with filters and conditional logic
- OpenAI GPT-4o, o3, and Claude AI model integrations with custom provider support
- Transform scenarios into reusable API functions for modular AI agent tools
Microsoft Power Automate Key Features
- 900+ connectors including all Microsoft 365 apps
- AI Copilot for natural language workflow creation
- Desktop RPA for automating legacy applications
- Process mining and task mining with AI insights
- AI Builder for custom ML models (document processing, prediction)
Make
- Unmatched Visual Control
- AI Agents Transform Automation
- Exceptional Value at Scale
- Maia AI Accelerates Setup
- Steeper Learning Curve
- AI Agents Still in Beta
- Error Messages Can Be Cryptic
Microsoft Power Automate
- Unmatched Microsoft 365 Integration
- Desktop RPA Included Free
- AI Copilot for Flow Creation
- Enterprise Governance Built In
- Steep Learning Curve for Complex Flows
- Unhelpful Error Messages
- Workflow Throttling Under Load
Make Overview
If you've outgrown Zapier's linear flows or need visual control over complex logic, Make is worth the learning curve. The Core tier delivers serious power for the price. Pro unlocks AI Agents and priority execution. Teams is perfect for collaborative automation. Free tier lets you test with 1,000 ops/month.
Best For:
- Complex visual workflow orchestration
- Users who want granular control over data transformation without coding
- Businesses requiring advanced routing, filtering, and conditional logic
- Organizations seeking cost-effective automation at scale
- Teams managing multi-step workflows with numerous app integrations
- Users who prefer drag-and-drop interfaces over linear automation flows
- Companies needing real-time data flow visualization
Microsoft Power Automate Overview
Power Automate is the best automation choice for Microsoft 365 shops. The free tier (included with M365 subscriptions) covers basic cloud flows. Premium at $15/month per user unlocks premium connectors and AI Builder. Strong for RPA and process automation, but the learning curve is steeper than Zapier for complex workflows. Non-Microsoft environments should look at Zapier or Make instead.
Best For:
- Microsoft 365 workflow automation teams
- Enterprise IT and operations teams automating repetitive workflows across SharePoint, Teams, and Outlook
- Business users and citizen developers building low-code automations without IT
The Verdict
Microsoft Power Automate has a slight edge based on user ratings and overall value. Both tools are excellent - Make may still be better for Complex visual workflow orchestration.