Make vs Pipefy
The Winner
Pipefy
Wins for overall value, user satisfaction, and SMBs needing affordable workflow automation.
Quick Comparison
Feature Breakdown
Make Key Features
- Make AI Agents (beta) - autonomous decision-making agents that adapt workflows in real-time
- Maia AI - natural language scenario builder for creating automations through conversation
- AI Content Extractor - summarize and extract data from PDFs, images, and audio files
- Visual orchestration with drag-and-drop interface for complex workflows
- 2,000+ pre-built app integrations with 30,000+ actions
- Advanced routing and branching with filters and conditional logic
- OpenAI GPT-4o, o3, and Claude AI model integrations with custom provider support
- Transform scenarios into reusable API functions for modular AI agent tools
Pipefy Key Features
- Visual drag-and-drop workflow builder
- 300+ native connectors and API integrations
- AI-powered automation and agents
- Pre-built templates for common processes
Make
- Unmatched Visual Control
- AI Agents Transform Automation
- Exceptional Value at Scale
- Maia AI Accelerates Setup
- Steeper Learning Curve
- AI Agents Still in Beta
- Error Messages Can Be Cryptic
Pipefy
- Genuinely usable by non-technical teams
- AI features that actually save time
- Free tier is legitimately useful
- Affordable per-user pricing for SMBs
- Reporting and analytics need improvement
- SSO and 2FA locked to Enterprise tier
- Mobile app functionality is limited
Make Overview
If you've outgrown Zapier's linear flows or need visual control over complex logic, Make is worth the learning curve. The Core tier delivers serious power for the price. Pro unlocks AI Agents and priority execution. Teams is perfect for collaborative automation. Free tier lets you test with 1,000 ops/month.
Best For:
- Complex visual workflow orchestration
- Users who want granular control over data transformation without coding
- Businesses requiring advanced routing, filtering, and conditional logic
- Organizations seeking cost-effective automation at scale
- Teams managing multi-step workflows with numerous app integrations
- Users who prefer drag-and-drop interfaces over linear automation flows
- Companies needing real-time data flow visualization
Pipefy Overview
Pipefy is a low-code workflow automation platform with AI-powered features for procurement, HR, finance, and IT processes. Free tier: 10 users, 5 processes, 15 automation jobs/month. Business and Enterprise tiers add unlimited workflows, more automation jobs, SSO, and advanced security. Standout features: AI Automation, AI Agents, AI Co-pilot for building workflows without coding. Limitation: reporting and analytics less robust than enterprise competitors.
Best For:
- SMBs needing affordable workflow automation
- Teams automating HR, procurement, IT processes
- Non-technical users building workflows
The Verdict
Pipefy is our top pick for most users, thanks to its higher user ratings.