Gong vs Outreach

Gong
4.6
7,603 reviews
From Custom pricing
Full Review Try Free
VS
Outreach
4.1
4,895 reviews
From Custom pricing
Full Review Try Free
01

The Winner

Top Pick

Gong

Wins for overall value, user satisfaction, and B2B sales teams with phone/video calls.

4.6 Rating
No Free Tier
Custom pricing Starting Price
4000+ Users
Full Gong Review Visit Gong
02

Quick Comparison

Criteria Gong Outreach
Free Tier No No
Starting Price Custom pricing Custom pricing
User Rating 4.6 Best 4.1
Review Count 7,603 Best 4,895
Free Trial No No
Annual Discount N/A N/A
Best For B2B sales teams with phone/video calls Enterprise sales teams needing AI
03

Feature Breakdown

Gong Key Features

  • Conversation intelligence
  • AI call summaries
  • Deal insights
  • Revenue forecasting
  • Sales coaching
  • CRM integration

Outreach Key Features

  • Email sequences
  • Revenue intelligence
  • AI-powered guidance
  • CRM integration
  • Multi-channel outreach
  • Analytics & reporting

Gong

Strengths
  • Best-in-class conversation intelligence
  • Proven win rate improvement
  • Exceptional user ratings
  • Comprehensive coaching toolkit
Limitations
  • Opaque enterprise pricing
  • Transcription accuracy gaps
  • Weaker mobile experience
Full Gong Review →

Outreach

Strengths
  • Industry-leading AI and ML capabilities
  • Comprehensive multi-channel sequencing
  • Robust revenue intelligence
  • Strong CRM and ecosystem integrations
Limitations
  • Steep learning curve
  • Opaque enterprise pricing
  • UI can feel clunky
Full Outreach Review →
04

Gong Overview

Gong is the market-leading revenue intelligence platform for B2B sales teams that need AI-powered conversation analytics, deal insights, and coaching at scale. All plans use custom enterprise pricing with no free tier or public rates. It delivers a 50% reduction in call review time and a 20%+ improvement in deal win rates. Best for mid-market to enterprise sales organizations with dedicated budgets for revenue intelligence tooling.

Best For:

  • B2B sales teams with phone/video calls
  • Sales leaders needing coaching insights
  • Revenue operations teams
  • Enterprise sales organizations
Read Full Gong Review
05

Outreach Overview

Outreach is a top-tier sales engagement platform built for enterprise revenue teams. It combines email sequencing, call tracking, and AI-powered guidance into a unified workflow. Custom pricing across all three tiers (Standard, Professional, Enterprise) means you need to talk to sales. Teams report 40% time savings on prospecting and 50%+ more meetings booked. Not the right fit for small teams or simple sales processes.

Best For:

  • Enterprise sales teams needing AI
  • Revenue organizations seeking unified platform
  • Companies needing AI-powered sales guidance
  • Teams requiring deep CRM integration
Read Full Outreach Review
06

The Verdict

4.6/5
Winner Rating

Gong is our top pick for most users, thanks to its higher user ratings.

Full Gong Review Visit Gong
07

Gong vs Outreach FAQ

Both Gong and Outreach are excellent tools. Gong is better for B2B sales teams with phone/video calls, while Outreach excels at Enterprise sales teams needing AI. Your choice depends on your specific needs and budget.
Gong pricing: Contact sales. Outreach pricing: Contact sales. Pricing varies, but compare features at each tier to find the best value for your needs.
Yes, many teams use multiple tools for different purposes. Gong might handle B2B sales teams with phone/video calls, while Outreach covers Enterprise sales teams needing AI. Check integration options for both tools.
Both offer robust support. Gong provides standard support, while Outreach offers comprehensive support. Enterprise plans typically include dedicated support for both.
Consider switching if Outreach better fits your current needs. Key factors: Enterprise sales teams needing AI, pricing alignment, and team workflow compatibility. We recommend trialing Outreach before making a full switch.
08

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