ActiveCampaign vs Klaviyo

3.8
20,497 reviews
From $15/mo
VS
4.3
7,650 reviews
Free tier From $20/mo
01

The Winner

Top Pick

Klaviyo

Wins for overall value, user satisfaction, and Shopify and ecommerce store owners.

4.3 Rating
Yes Free Tier
$20/mo Starting Price
143K+ Users
02

Quick Comparison

Criteria ActiveCampaign Klaviyo
Free Tier No Yes Best
Starting Price $15/mo Best $20/mo
User Rating 3.8 4.3 Best
Review Count 20,497 Best 7,650
Free Trial No No
Annual Discount 20% Best N/A
Best For B2B marketers with complex automations Shopify and ecommerce store owners
03

Feature Breakdown

ActiveCampaign Key Features

  • Visual automation workflow builder
  • CRM with sales automation
  • Predictive sending with AI
  • Multi-channel marketing (email, SMS, site messages)

Klaviyo Key Features

  • Shopify and WooCommerce native integration
  • Predictive analytics and RFM segmentation
  • Drag-and-drop email builder
  • SMS and email automation flows

ActiveCampaign

Strengths
  • Industry-Leading Automation
  • Built-In CRM
  • High Deliverability
  • Predictive AI
Limitations
  • Learning Curve
  • Contact-Based Pricing Scales
  • Mixed Support Reviews
Full ActiveCampaign Review →

Klaviyo

Strengths
  • Unmatched ecommerce integrations
  • Powerful segmentation engine
  • Strong email deliverability
  • Pre-built automation flows
Limitations
  • Pricing scales quickly
  • Learning curve for advanced features
  • Limited support options
Full Klaviyo Review →
04

ActiveCampaign Overview

ActiveCampaign excels at marketing automation for growing businesses. It offers visual workflow building, CRM with sales automation, and AI-powered predictive sending at accessible price points. Best for B2B marketers and agencies who need sophisticated automation without Salesforce-level complexity or pricing (per [ActiveCampaign's product page](https://www.activecampaign.com/features), accessed May 2026).

Best For:

  • B2B marketers with complex automations
  • Small businesses wanting CRM and email marketing combined
  • Agencies managing multiple client accounts
Read Full ActiveCampaign Review
05

Klaviyo Overview

Klaviyo is purpose-built for ecommerce email marketing. Exceptional Shopify integration, powerful segmentation, and predictive analytics make it ideal for DTC brands. Free tier available for stores under 250 contacts. Pricing increases with contact count, so budget accordingly as you scale (per [Klaviyo's product page](https://www.klaviyo.com/features), accessed May 2026).

Best For:

  • Shopify and ecommerce store owners
  • DTC brands needing advanced segmentation
  • Agencies managing multiple ecommerce clients
Read Full Klaviyo Review
06

The Verdict

4.3/5
Winner Rating

Klaviyo is our top pick for most users, thanks to its higher user ratings.

07

ActiveCampaign vs Klaviyo FAQ

Both ActiveCampaign and Klaviyo are excellent tools. ActiveCampaign is better for B2B marketers with complex automations, while Klaviyo excels at Shopify and ecommerce store owners. Your choice depends on your specific needs and budget.
ActiveCampaign pricing: Contact sales. Klaviyo pricing: Free tier available. Klaviyo is more affordable at the entry level, but compare features at each tier to find the best value for your needs.
Yes, many teams use multiple tools for different purposes. ActiveCampaign might handle B2B marketers with complex automations, while Klaviyo covers Shopify and ecommerce store owners. Check integration options for both tools.
Both offer robust support. ActiveCampaign provides standard support, while Klaviyo offers comprehensive support. Enterprise plans typically include dedicated support for both.
Consider switching if Klaviyo better fits your current needs. Key factors: Shopify and ecommerce store owners, pricing alignment, and team workflow compatibility. We recommend trialing Klaviyo before making a full switch.